Character.ai introduces Character Calls feature that lets users ‘call’ AI chatbots

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Character.ai on Thursday introduced a new feature that will let users “call” chatbots. These AI chatbots, also known as characters, can be programmed to behave as a real person or a fictional entity. With this feature, users can make phone calls on the app and have conversations that simulate real telephonic conversations. The artificial intelligence (AI) platform says the feature will support multiple languages ​​such as English, Spanish, Japanese, Chinese, and others. Notably, ArcSearch released a similar feature last month.

Character.ai releases Character Calls feature

In a blog post, the AI ​​firm announced that the Character Calls feature will be available to all users for free. However, the feature is currently only available on the app, and users will not find it on the website currently. In March, the company introduced the Character Voices feature, which was a one-way communication with characters. With this, users would text the AI, and it would respond verbally. This was done using the AI ​​model’s text-to-speech (TTS) capabilities.

Now, with Character Calls, users can initiate two-way verbal communication. This will give users a hands-free experience of chatting with an AI character.

Calling Character.AI

With the new interface, users will see a call screen interface when starting a voice conversation with a chatbot. There is a mute button and an end call option on the screen. The company says that the Character Calls feature will provide low latency leading to faster responses. Users will also be able to choose from different voices, pitches, accents, and personalities.

Character.ai said the chatbots will support multiple languages ​​such as English, Spanish, Portuguese, Russian, Korean, Japanese and Chinese. There will also be an option to seamlessly switch between voice and text calls. The chatbot will maintain the context of the conversation even after switching.

After the call ends, users will be able to see the full transcript of the call which is stored in the chat interface to serve as an easy reference point for the next conversation. Character.AI also said that this feature will also be introduced on the web in the future.

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